SHIPPING AND RETURNS

Please Note: 

We have been advised by Australia Post to expect delays when receiving your order from humanityfirst.com.au. Please allow an extra 1-3 business days than usual during this time. 

We hope to have your Humanity First orders delivered to you as soon as possible!

Please contact our team with any concerns you have regarding the delivery of your purchase. 

humanityfirst@outlook.com.au

AUS-WIDE SHIPPING 

Australia Wide shipping is available through HUMANITY FIRST.

Your order will be shipped through Australia Post.

AUS-WIDE SHIPPING COST

Standard Shipping: $9.95 AUD

Please allow at least 24 hours for our team to process your order. You should receive your order within 2-6 business days depending on your location. (Orders are only dispatched on weekdays) 

WORLDWIDE SHIPPING 

Worldwide shipping is available through HUMANITY FIRST 

The cost will be advised after your order has been placed.

Estimated cost: $30-$35 AUD 

Please contact our team via email if you have any questions regarding worldwide shipping 

humanityfirst@outlook.com.au

RETURNS

If you are unhappy with your order or you are wanting to exchange it please read our return policy below: 

  • Your item/s must be returned within 14 days of you receiving your order
  • Your item/s must be returned with all original tags and packaging
  • Your item/s must be unworn and unwashed 
  • Your item/s must be in its original condition 
  • Your return postage fee will be at your own expense 
  • You are unable to return a SALE item 
  • Returning an item because of change of mind is not accepted
  • Only faulty or exchange items are able to be returned 

*ALL INTERNATIONAL ORDERS ARE FINAL AND ARE UNABLE TO BE RETURNED*

(PLEASE NOTE:)

If your item is faulty when it arrives to you please contact our team via email.

platinumstreetco@hotmail.com 

FURTHER QUESTIONS

For any further questions regarding SHIPPING AND RETURNS please contact our team by email or our social media pages 

@wearehumanityfirst 

humanityfirst@outlook.com.au